AI & Automation 36 min watch
The future of filmmaking: Synthesia CEO Victor Riparbelli on how generative AI is transforming video
Victor Riparbelli, CEO of Synthesia, joins us to discuss how generative AI is revolutionizing video production.
AI & Automation
Our latest articles and podcasts about artificial intelligence and how it's transforming customer service.
AI & Automation 58 min listen
2023 in review: Highlights from this year’s best conversations
Our traditional end-of-year compilation is back, featuring highlights from a year of great conversations on the Inside Intercom podcast.
AI & Automation 31 min watch
All that glitters is not gold: Angel investor Christoph Janz on finding the right opportunities in AI
What are the implications of AI for SaaS companies and early-stage SaaS investors? Point Nine’s Christoph Janz joins us to discuss.
AI & Automation 30 min listen
How AI is creating support roles, not taking them
What does that future look like for support teams? And how can you best prepare for the new opportunities and challenges to come? Listen to a panel of industry experts to find out.
AI & Automation 49 min watch
HubSpot’s Noel O’Reilly on embracing AI in your customer support strategy
HubSpot’s Director of Customer Support for EMEA Noel O’Reilly on how AI and automation are affecting customer service today and HubSpot’s AI strategy for years to come.
AI & Automation 15 min read
A whole new world: The exciting new roles AI is creating in customer support
As the customer service space finds new and exciting ways to work with AI, the roles and career paths that make up support teams are being reshaped. Here are just a few of the brand new roles already emerging as customer service embraces AI.
AI & Automation 55 min watch
The emergence of superintelligent AI
We take superintelligence head-on – the knowns and the unknowns, from the ethics to the threats and the challenges of regulation.
AI & Automation 25 min watch
Learn how AI can unlock productivity, according to AI founder Andrew Louder
AI guru Andrew Louder reveals how to select and implement the right AI tools for your chatbot to unleash productivity.
AI & Automation 8 min read
Privacy, security, accuracy: How AI chatbots are handling your deepest data concerns
No company can afford to take risks with customer data. Here, we’ll cover the most important things to understand around how AI chatbots are affecting data security and privacy across industries, and the way we’re approaching these issues when it comes to Fin.
