News & Updates

Earlier this year we promised we’d publish regular updates on what new features we added to Intercom, so here’s the…

Our goal for Intercom availability is that each of our public facing endpoints (In-App Messenger, the Intercom web application and…

We know that Inside Intercom readers are a fairly discerning bunch but it was only when we carried out our…

This year we’ll be posting regular updates on the improvements we’re making and new features we’re shipping in Intercom. We’re…

This is our 89th post of 2014, so we thought it’d be fun to look back at some of the…

I recently left my job at Google to head up the Product Design team at Intercom. Here’s why I thought…

At Intercom, we’re on a mission to make web and mobile business personal. Error pages, timeouts and slow responses are…

Customer information is most valuable when consolidated. When all your information about all your customers is in the same place,…

When you think of Salesforce.com, what do you think of? The CRM tool for salespeople? A product for managing marketing…